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Ved Shankar's avatar

Reading it as well though still halfway there - I liked learning about 6 page memo in more detail. But then I dipped into the Amazon subreddit to get a less glossy feel for how the memo is treated in reality.

Someone mentioned to me that while Amazon has a very strong and visceral culture, but that doesn't stop it from experiencing problems larger corporates suffer from today (e.g. politics, cut-throat meritocracy)

100% agree with taking this stuff with a pinch of salt. But it's also great to have access to not only read about a company's processes but also understand the story behind how they came to be.

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Svyatoslav Biryulin's avatar

Everyone who tries to tell the truth about big businesses will be sued by their lawyers

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Michael  Cooper's avatar

I often chuckle when reading case studies. These exaggerated 'moments of genius'. But I did hear that ~ Amazon Prime came about because Bezos asked his senior team to work out what a new competitor could do to attack Amazon's market position. They came up with Prime (though it wasn't called that). He liked it so much he adopted it. I haven't read the book Working Backwards - is this story in there?

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Svyatoslav Biryulin's avatar

The book tells a bit different story about Prime. It says Bezos wanted to improve customer service and tested many ideas one of which became Prime

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